E-Bike Service in Perth, at Your Door
Motor, battery, firmware, and drivetrain checked and tuned, without lifting your e-bike into a car.
About the service
E-bikes need the same drivetrain care as any bike, plus a mechanic who understands the motor and battery. We check the electrical system, update firmware where it's supported, and service the mechanical side the same way we would any bike.
- Cytech-certified mechanic with 15+ years of hands-on experience
- No trip to a shop; we come to your home, office, or wherever suits
- Clear pricing upfront, no surprise costs after the job's done
- A five-star rating from Perth riders, service after service
How it works
Booking takes a couple of minutes online. Here's what happens next:
- Book online and choose a time that suits you
- A Cytech-certified mechanic arrives at your location
- The work is completed on the spot, with a plain explanation of what's needed
- You're back on the road the same day, with a clear record of what was done
Most e-bikes weigh 25 kilograms or more, so having someone come to you instead of loading it into a car is the real point of this service.
Thinking about converting a second bike?
We convert regular bikes to electric too. Supply your own kit and we'll install it for $299, or take the all-in option at $1,900 with a road-legal 250W Bafang mid-drive kit included.
What's included
- Full safety check of electrical and mechanical systems
- Frame wipe down
- All bolts checked and tightened
- Firmware or software update where supported
- Tyres inflated and inspected
- Drivetrain wear check
- Brakes tuned
- Gears tuned
What customers say
Quick, professional and super friendly and convenient service in my own driveway! Same price (e-bike service) as my local bike shop that was booked out for the next two months. Can highly recommend and will be my go-to bike mechanic from now on!
Maria Lund Jensen
Transporting a heavy e-bike to a shop is a huge hassle, so having Joe come to my door was a game-changer. He was professional, transparent about the work, and provided a full report upon completion.
Minh Tran
Jo was fantastic. I had an ebike service. It was an easy online booking system. Text was sent letting me know he was on his way to my house. Jo fixed all the issues I was having with a general service and my bike looks and rides amazing.
Kellie Lynch
Have a specific question?
Testimonials
"Jo clearly is passionate and professional about what he does and it shows because it's the best bike service my husband & I have ever received. With a great eye for detail & care, he fully serviced our 2 bikes, and replaced parts. Super convenient having him come to us too. Great that you can actually talk to person doing the service, unlike the usual bike shop."
Sylvie Hartley-Hancock
"Excellent service, very convenient, responded immediately and answered all my questions. Very honest and reliable service, tidy and efficient. Would highly recommend Cloud Cycles to anyone needing a convenient and reliable bicycle maintenance service. No need to load the bike into the car and waste time travelling to a bike store!"
Dean Shepherd
"So easy! From the initial booking to the actual service everything was super simple. The convenience of having three bikes serviced at home was awesome. Jo did a great job, the bikes ride and look brand new. Jo was upfront about everything that needed to be fixed and was extremely professional."
Trent White
Frequently asked questions
Do you really come to me?
Yep — that’s the whole point. We’re fully mobile. We fix bikes at your home, workplace, or wherever your two wheels are parked (within the Perth metro area).
How do I book a service?
Easy. Just fill out our online booking form, pick a date and tell us what your bike needs. We’ll confirm everything by email or text.
What types of bikes do you work on?
We service all kinds — road bikes, mountain bikes, hybrids, e-bikes, single speeds, cargo bikes. If it’s got pedals and two wheels, we’ve got it covered.
Do you service e-bikes?
Absolutely. We’re e-bike friendly and equipped for diagnostics, electrical checks, and standard servicing. Just let us know the make/model when booking.
Do I need to be home during the service?
Totally up to you. You’re welcome to hang around and chat bikes, or just leave your ride somewhere accessible — front porch, garage, office foyer — and we’ll take care of the rest. We’ll send a message when we're done and make sure your bike’s locked up if you're not there.
What’s included in each service package?
Each package is built for a different level of care — from quick tune-ups to full overhauls. You can view the full breakdown on our Services page.
How long does a service take?
Depends on the job, but most services take 30 to 90 minutes. We'll give you an estimate before we start.
What if I need new parts?
If a part needs replacing, we’ll let you know. We carry common components, or we’ll source what you need and fit it on the spot or in a follow-up visit.
What areas do you cover?
We service the Perth metro area, including suburbs like Fremantle, Subiaco, Leederville, Mount Lawley, and more. Not sure if you're in range? Just ask.
Can I cancel or reschedule my booking?
Of course. Life happens. We just ask for 24 hours’ notice if possible — no fees, no drama.
Do you offer group or business bookings?
Yes! Got a fleet, team, or bunch of bikes that need love? We offer group servicing for offices, events, and community organisations. Get in touch for a custom quote.
Other services
Keep your ride rolling – book your mobile service today.
We bring the workshop to your door — simple, fast, and done right. Looking for bike repair near me in Perth? Our mobile mechanics come to your home or workplace anywhere in the metro area.
Contact us